Section 1: Training course objectives and structure
Section 2: Overview of ISO,management systems, and ISO 9000 family
Section 3: Introduction to quality and QMS based on ISO 9001
Section 4: Initiation of the QMS implementation
Section 5: Leadership and commitment
Section 6: Quality policy
Section 7: Roles, responsibilities, and authorities
Section 8: Context of the organization
Section 9: QMS Scope
Section 10: Actions to address risks and opportunities
Section 11: Quality objectives
Section 12: Change management
Section 13: Resources
Section 14: Competence
Section 15: Awareness and communication
Section 16: Management of documented information
Section 17: Requirements for products and services
Section 18: Design and development of products and services
Section 19: Outsourcing
Section 20: Production and service provision
Section 21: Monitoring, measurement, analysis, and evaluation
Section 22: Internal audit
Section 23: Management reviews
Section 24: Nonconformities andcorrective actions
Section 25: Continual improvement
Section 26: Continual improvement
Section 27: Closing of the training course